shop4support was created when In Control, the national charity and pioneer of self-directed support, came up with the idea of using the internet to help people needing support find and buy care products and services more easily.
As a website that helps people take charge of their own support so they can live the life they want, shop4support is similar to an online supermarket but is dedicated to social care - it's a unique shopping experience for people who have a disability, are getting older and/ or need support to live their life. We believe the support people need should be designed in a way which makes sense to each individual and their family, so that people can direct their own support.
shop4support enables you to shop around for information, the support products or services you need, then order and pay for them as you need them.
shop4support's work with Harrow Council, the 'Citizen Portal,' won the Support for Independence Award at the NHS Institute for Innovation and Improvement's Health and Social Care Awards(London Region) in 2010.
Read about how the Citizen Portal has helped Harrow resident Robin Blake discover a whole world of new activities to enrich his life.
Find out more about the local authority Citizen Portal here.
shop4support has been awarded a three year Section 64 grant from the Department of Health. Section 64 grants are awarded to organisations in England whose activities support the Department of Health's policy priorities. In being awarded the grant, shop4support has been recognised as an innovative project of national significance that will complement statutory services and so help secure provision of high quality health and social care and promote the nation's health.
Our press and publications page features information leaflets about shop4support, as well as media coverage of our successes!
With shop4support, you can give help and advice to others too!
My Life is an area of shop4support where you can find help and advice from experts and other people using shop4support.
Find out how to use shop4support and discover more about the different parts of the website here.
You can use this form to register any query or complaint you may have about this website or any of the content within it. Simply fill in the details below and this will be sent directly to us to investigate. We will always try and respond within one working day.
Page Reference: About shop4support
If you need help using shop4support call the shop4support Helpdesk on
0333 600 6330 or email firstname.lastname@example.org
If you have a question about social care, please contact your council.
Find out who your council is here.
While every care has been taken in the compilation of this information, neither Hillingdon Council or PCG Care Solutions will be held responsible for any loss, damage or inconvenience caused as a result of using the site and any inaccuracies/errors within these pages. Those using the site are advised to refer to the Buyers Guide prior to making a purchase as well as making their own enquiries and seeking independent advice.